About GoldenGeek Support

We believe technology should welcome older adults, not leave them behind. Our job is to make it calm, clear, and safe.

Why we exist

Today’s phones, tablets, and computers can keep us close to family, healthy, and independent — but only if they’re easy to learn. Too many older adults are handed a device and left to figure it out alone. We change that, with patience and respect.

How we work

• Plain language. No jargon. If we must use a new word, we explain it.
• Big and clear. Large text, high contrast, and steps you can read aloud.
• Your device, your words. Guides change between “tap” and “click” to match what you use.
• Safety first. We treat scams as a top priority, because protecting you matters most.
• No rushing, ever. There is no such thing as a silly question here.

Our promise on accessibility

This website is built to meet recognized accessibility standards (WCAG 2.2 AA), and we keep improving it. You can change the text size and contrast at the top of every page, and have any page read aloud. See our accessibility page.

Who’s behind it

GoldenGeek Support is delivered by InfraRG, which provides trusted technology services for older adults and the communities that care for them.