Learn, step by step

Short, friendly guides with big text and clear, simple steps. Choose your device and we will show the steps that match it.

Which device are you using?

🌱 Getting started

Turn it on, find your way around, and feel comfortable.

Get comfortable with the mouse, clicking, and typing on a laptop or desktop computer.

Get your device online so you can browse, email, and make video calls.

Make calls, send texts and emails to the people you love.

Send a quick written note to family and friends from your phone or tablet.

See your family face-to-face from anywhere.

See and talk to your loved ones face-to-face, even when they live far away.

Browse the web and use email with confidence.

Write and send an email — great for longer notes, photos, and letters.

Take pictures and share them with family.

Use your phone or tablet camera to take a picture and send it to family.

Find, install and use apps safely.

Add a new app to your phone or tablet — and how to know it's the real one.

Bigger text, louder sound, and other helpful settings.

Increase the text size and zoom so your screen is comfortable for your eyes.

Use patient portals and video doctor visits.

Passwords, updates, and avoiding trouble online.

Make passwords that keep your accounts safe without driving you crazy.

No question is too small, and we will never rush you or make you feel foolish. Call us, or ask for help and we will walk you through it.