🛡️ Stay safe from scams
Scammers often target older adults — but you can stop almost all of them with a few simple habits. Being careful is not the same as being fearful.
📣 Going around right now
New scams use recordings to mimic a loved one's voice on the phone asking for money. Always hang up and call the person back on a number you already have. Learn more
Callers claim you need a new plastic or metal Medicare card and ask for your Medicare number. Medicare will never call you to ask for it. Learn more
Callers threaten to cut off your power or water within the hour unless you pay with gift cards. Utilities never demand gift cards. Hang up and call your provider's official number. Learn more
🕵️ Is this a scam? A quick check
Tick anything that is happening right now. There are no wrong answers.
✅ The golden rules
- Slow down. Real organizations are happy to wait; scammers create panic.
- Never pay with gift cards, wire transfers, or cryptocurrency for a “bill” or “fine.”
- Never give a password, PIN, or texted code to anyone who contacts you.
- Hang up and call the company back using the number on your card or statement.
- When unsure, ask a person you trust — there is no shame in checking.
Common scams, explained simply
Tap any card to learn the warning signs and what to do.
The fake "your computer has a virus" pop-up
A scary message claims your device is infected and tells you to call a number. It is a trick.
Common & seriousThe "grandchild in trouble" emergency call
A caller pretends to be your grandchild (or a lawyer) needing money urgently and secretly.
Common & seriousFake Medicare, Social Security, or IRS calls
Someone claims to be from the government, threatening fines or loss of benefits unless you pay or share information.
Common & seriousFake texts and emails with bad links
A message looks like it's from a delivery company, bank, or store — but its link leads to a trap.
Common & seriousFake "fraud department" bank calls
A caller claims to be your bank's fraud team and tries to move your money "to keep it safe."
Common & seriousOnline romance and friendship scams
A warm new online friend or sweetheart slowly builds trust — then asks for money.
Common & serious"You've won!" prize and lottery scams
You're told you've won a prize or lottery — but first you must pay a fee or share details.
🆘 Think you’ve already been scammed?
Act quickly, and remember: it is not your fault. Do these things:
- Stop all contact with the person. Do not send anything more.
- Call your bank or card company right away if money or details were shared.
- Change your passwords from a device you trust.
- Report it (links below) and tell someone you trust.
Report to:
When in doubt, ask us — never the caller.
If something feels off, stop and call us. We will help you figure out whether it is real, with no judgment and no rush.