Scam awareness
🪝 Fake texts and emails with bad links
A message looks like it's from a delivery company, bank, or store — but its link leads to a trap.
Reviewed May 2026
🚩 Warning signs
- A text or email says there's a problem with a delivery, payment, or account, and to "click here."
- The greeting is generic ("Dear Customer") or the wording is slightly odd.
- The sender's address looks strange or doesn't match the real company.
- It pressures you to act fast or your account will be closed.
✅ What to do
- Do not click the link or open attachments you weren't expecting.
- Go to the company yourself — type their real website or use their official app instead.
- Delete the message. If you're unsure, call the company using a number you trust.
- Banks and delivery firms never ask for passwords or full card numbers by text.
📖 A real example
Bill got a text saying a package needed a small 'redelivery fee.' The link looked official, but he hadn't ordered anything. He deleted it — it was a scam to steal his card.
🆘 If it already happened
- If you entered details on a fake page, change that password and call your bank.
- Forward suspicious texts to 7726 (SPAM) to help your phone company block them.
Reassurance: being targeted is not your fault, and it happens to careful people every day. Acting quickly helps.
When in doubt, never use the link in the message. Reaching the company the way you normally would is always safe.
📞 Report it or get help