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Internet & email

🌍 Look something up on the internet

Use a web browser to search for anything — recipes, phone numbers, news, and more.

🕒 About 7 minutes ⭐ Beginner

Which device are you using?

Pick one and the steps below will use the right words for you.

The internet is like the world's largest library, open day and night. A web browser is the app you use to look things up, and searching is as simple as typing a question.

🧭 New to this? Start here first

These short guides cover what you need before this one — no rush.

✅ What you need

  • Your device, connected to the internet

Step by step

  1. Open your web browser. On a phone or tablet this is often Safari (a blue compass) or Chrome (a colorful circle). Open your web browser. On a computer this is often Edge, Chrome, or Safari.
  2. Tap the bar across the top — the one with a magnifying glass or the word Search. Click the long bar across the top of the window — the search or address bar.
  3. Type what you are looking for in plain words, such as apple pie recipe or pharmacy near me. You can even ask a whole question.
  4. Tap Go or the magnifying glass to search. Press the Enter key on your keyboard to search.
  5. A list of results appears. Each blue heading is a link to a different website.
  6. Tap a blue heading to open that website and read it. Click a blue heading to open that website and read it.
  7. To return to your list of results, tap the back arrow in the top corner. To return to your list of results, click the back arrow in the top corner.

💡 Helpful tips

  • Results marked Ad or Sponsored are advertisements. They are not always the best answer, so look a little further down the list too.
  • If a website suddenly warns you of a virus and tells you to call a number or pay to fix it, close it. That is a scam, not a real message from your device.

The more you search, the more natural it feels. There is no such thing as a silly question to type — the internet has seen them all, and it never minds.

Keep learning

Stuck? A real person can help.

No question is too small, and we will never rush you or make you feel foolish. Call us, or ask for help and we will walk you through it.