Health online
🩺 Use your doctor or pharmacy portal
Sign in to see test results, message your doctor, and refill prescriptions online.
Which device are you using?
Pick one and the steps below will use the right words for you.
A patient portal is a private, secure website from your doctor or pharmacy. You can see results, book visits, and order refills without a phone call.
✅ What you need
- The portal name from your clinic (such as MyChart) or pharmacy
- The username and password you created (or the sign-up letter they gave you)
Step by step
- Open the portal. Your clinic gives you the exact website or app name to use.
- Tap Sign In and enter your username and password. Click Sign In and enter your username and password.
- If it's your first time, choose Sign Up or Activate and follow the steps, using the code from your clinic letter.
- Tap the menu to find Messages, Test Results, Appointments, or Prescriptions. Use the menu to find Messages, Test Results, Appointments, or Prescriptions.
- To refill a prescription, open Prescriptions or Medications and choose Refill.
💡 Helpful tips
- Only ever sign in from the official website or app your clinic gave you.
- Your clinic's front desk can help you reset a forgotten password — just call them.
Patient portals can save you a lot of waiting on hold. If you get stuck signing up, your clinic’s staff are used to helping — there’s no need to feel embarrassed.